If you get a crash in one of the HRD programs you see a small Please Wait window which appears for a couple of minutes while a crash report is created.
In the BugTrap window which appears select More and you have the option of saving the crash report as a ZIP file. Usually these crash reports are far too big to send by email, so please upload using FTP to the HRD server.
In the steps below the user is uploading the crash dump file Dump-2008-08-25.ZIP - the name of your file will be different!
First open a DOS window - press the Windows Start button, select Run and enter cmd then pressOK.
When the DOS window is displayed follow the steps below. After uploading the file send a mail to hb9drv with the name of the crash dump file please.
Make sure you change the folder in the DOS window to the folder where the crash dump is stored, use lcd to change the local working directory.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
d:>ftp ftp.ham-radio.ch
Connected to hb9drv.ham-radio.ch.
220- Welcome to the Sysgem and Affiliates FTP server -
220 Gene6 FTP Server v3.3.0 (Build 30) ready.
User (hb9drv.ham-radio.ch:(none)): anonymous
331 Password required for anonymous.
Password: simon@hb9drv.ch (your email address)
230 User anonymous logged in.
ftp> cd common
250 CWD command successful. "/common" is current directory.
ftp> bin
200 Type set to I.
ftp> put dump.zip
ftp: 483405 bytes sent in 12.36Seconds 39.12Kbytes/sec.
ftp> quit
221 Goodbye.
d:>